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Unable to connect to SFTP server

Jan 30, 2015 at 2:52 PM
Hello,

We tried using the adapter to connect to a server, but when the connection is made we get the following error
"BSFTP". Reason: "Microsoft.BizTalk.Adapter.SftpInvoker.SftpException: Create SFTP facade error.

Checked the connection with FileZilla and it works fine there.Not sure why is this happening. Help us in sorting this out.
Coordinator
Feb 2, 2015 at 9:16 AM
Could you please provide the call stack. Also, try using debugview to get some more info (have a look in the documentation to see how to use it).

Cheers
Mikael
Feb 4, 2015 at 6:20 PM
Hello Mikael,

After using Debugview,

00000001 0.00000000 [6052] MMCTraceSoruce Information: 2 :
00000002 0.00732301 [6052] ###PERF READING### ###SCENARIO: Receive Location1 OnDisable
00000003 0.05437902 [6052] Microsoft.BizTalk.Adapter.Framework.Forms.AdapterProxy: Void .ctor()
00000004 0.05471002 [6052] Microsoft.BizTalk.Adapter.Framework.Forms.AdapterProxy: Void Initialize(System.String)
00000005 0.05490662 [6052] adapterGuid={b4f8c77d-08c9-4b82-9922-abb646654deb}
00000006 0.05514507 [6052] Microsoft.BizTalk.Adapter.Framework.Forms.AdapterProxy: System.String SetConfigurationUri(System.String, System.String)
00000007 0.05527601 [6052] configuration=CONFIDENTIAL
00000008 0.05544727 [6052] uri=SFTP://abc.net/out/.
00000009 0.05600636 [6052] Microsoft.BizTalk.Adapter.Framework.Forms.AdapterProxy: System.String ValidateConfiguration(Microsoft.BizTalk.Adapter.Framework.ConfigType, System.String)
00000010 0.05622216 [6052] configType=ReceiveLocation
00000011 0.05634426 [6052] configuration=CONFIDENTIAL
00000012 0.05672019 [6052] Microsoft.BizTalk.Adapter.Framework.Forms.AdapterProxy: Void ReadAdapterInfoFromRegistry()
00000013 0.05727428 [6052] Microsoft.BizTalk.Adapter.Framework.Forms.AdapterProxy: Void Instantiate()
00000014 0.05738295 [6052] adapterName=Blogical.Shared.Adapters.Sftp v1
00000015 0.05751005 [6052] assemblyFile=E:\Program Files (x86)\Blogical\Blogical.Shared.Adapters.Sftp\Blogical.Shared.Adapters.Sftp.Management.dll
00000016 0.05789442 [6052] typeName=Blogical.Shared.Adapters.Sftp.Management.StaticAdapterManagement
00000017 0.20926882 [6052] MMCTraceSoruce Information: 2 :
00000018 0.20931451 [6052] ###PERF READING### ###SCENARIO: Receive Location1 OnDisable### ###Time(ms): 211###
00000019 0.20946158 [6052] MMCTraceSoruce Information: 2 :
00000020 0.20954068 [6052] ###PERF READING### ###SCENARIO: Receive Locations FireRefresh
00000021 0.22030805 [6052] MMCTraceSoruce Information: 2 :
00000022 0.22036219 [6052] ###PERF READING### ###SCENARIO: Receive Locations Results
00000023 0.23211525 [6052] MMCTraceSoruce Information: 2 :
00000024 0.23216440 [6052] ###PERF READING### ###SCENARIO: Receive Locations Results### ###Time(ms): 11###
00000025 0.30325642 [6052] MMCTraceSoruce Information: 2 :
00000026 0.30330366 [6052] ###PERF READING### ###SCENARIO: Receive Locations FireRefresh### ###Time(ms): 93###
00000027 2.09137416 [6052] MMCTraceSoruce Information: 2 :
00000028 2.09377909 [6052] ###PERF READING### ###SCENARIO: Receive Location1 OnEnable
00000029 2.09401441 [6052] Microsoft.BizTalk.Adapter.Framework.Forms.AdapterProxy: Void .ctor()
00000030 2.09410501 [6052] Microsoft.BizTalk.Adapter.Framework.Forms.AdapterProxy: Void Initialize(System.String)
00000031 2.09425259 [6052] adapterGuid={b4f8c77d-08c9-4b82-9922-abb646654deb}
00000032 2.09433579 [6052] Microsoft.BizTalk.Adapter.Framework.Forms.AdapterProxy: System.String SetConfigurationUri(System.String, System.String)
00000033 2.09445620 [6052] configuration=CONFIDENTIAL
00000034 2.09478164 [6052] uri=SFTP://abc.net/out/.
00000035 2.09490085 [6052] Microsoft.BizTalk.Adapter.Framework.Forms.AdapterProxy: System.String ValidateConfiguration(Microsoft.BizTalk.Adapter.Framework.ConfigType, System.String)
00000036 2.09499836 [6052] configType=ReceiveLocation
00000037 2.09518790 [6052] configuration=CONFIDENTIAL
00000038 2.09546876 [6052] Microsoft.BizTalk.Adapter.Framework.Forms.AdapterProxy: Void ReadAdapterInfoFromRegistry()
00000039 2.09555197 [6052] Microsoft.BizTalk.Adapter.Framework.Forms.AdapterProxy: Void Instantiate()
00000040 2.09562945 [6052] adapterName=Blogical.Shared.Adapters.Sftp v1
00000041 2.09570622 [6052] assemblyFile=E:\Program Files (x86)\Blogical\Blogical.Shared.Adapters.Sftp\Blogical.Shared.Adapters.Sftp.Management.dll
00000042 2.09741163 [6052] typeName=Blogical.Shared.Adapters.Sftp.Management.StaticAdapterManagement
00000043 2.18609262 [6052] MMCTraceSoruce Information: 2 :
00000044 2.18615294 [6052] ###PERF READING### ###SCENARIO: Receive Location1 OnEnable### ###Time(ms): 95###
00000045 2.18623424 [6052] MMCTraceSoruce Information: 2 :
00000046 2.18628573 [6052] ###PERF READING### ###SCENARIO: Receive Location1 Refresh
00000047 2.37698460 [6052] MMCTraceSoruce Information: 2 :
00000048 2.37704515 [6052] ###PERF READING### ###SCENARIO: Receive Locations Results
00000049 2.39504337 [6052] MMCTraceSoruce Information: 2 :
00000050 2.39695525 [6052] ###PERF READING### ###SCENARIO: Receive Locations Results### ###Time(ms): 17###
00000051 2.47367668 [6052] MMCTraceSoruce Information: 2 :
00000052 2.47373080 [6052] ###PERF READING### ###SCENARIO: Receive Location1 Refresh### ###Time(ms): 287###
00000053 697.89746094 [6052] Buffer insufficient for RenderEvent for User Values, Retrying with the correct buffer-122-The data area passed to a system call is too small
00000054 697.89788818 [6052] EvtFormatMessage failed because of insufficient memory. Retrying with correct memory-0-The operation completed successfully
00000055 697.90161133 [6052] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small
00000056 697.90185547 [6052] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small
00000057 697.93402100 [6052] Trace Start:0End Index:28
00000058 700.09051514 [6052] Buffer insufficient for RenderEvent for User Values, Retrying with the correct buffer-122-The data area passed to a system call is too small
00000059 700.09149170 [6052] EvtFormatMessage failed because of insufficient memory. Retrying with correct memory-0-The operation completed successfully
00000060 700.09808350 [6052] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small
00000061 700.09851074 [6052] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small
00000062 703.34082031 [6052] Buffer insufficient for RenderEvent for User Values, Retrying with the correct buffer-122-The data area passed to a system call is too small
00000063 703.34136963 [6052] EvtFormatMessage failed because of insufficient memory. Retrying with correct memory-0-The operation completed successfully
00000064 703.34497070 [6052] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small
00000065 703.34613037 [6052] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small
00000066 706.99346924 [6052] Buffer insufficient for RenderEvent for User Values, Retrying with the correct buffer-122-The data area passed to a system call is too small
00000067 706.99401855 [6052] EvtFormatMessage failed because of insufficient memory. Retrying with correct memory-0-The operation completed successfully
00000068 706.99865723 [6052] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small
00000069 706.99884033 [6052] RenderEventToBuffer failed because of insufficient memory.-122-The data area passed to a system call is too small
00000070 748.03271484 [8048] SNACNP::NPGetCaps::WNNC_NET_TYPE
00000071 748.06860352 [8048] SNACNP::NPGetCaps::WNNC_USER
00000072 748.09722900 [8048] SNACNP::NPGetCaps::WNNC_CONNECTION
00000073 748.12237549 [8048] SNACNP::NPGetCaps::WNNC_ENUMERATION
00000074 748.52618408 [8048] SNACNP::NPGetCaps::WNNC_DIALOG
00000075 748.53491211 [8048] SNACNP::NPGetCaps::WNNC_START

It would be great if you could help us.
Thanks